COVID-19 Statement from FWD
As the COVID-19 pandemic continues to evolve, we at FWD Fireworks Digital are taking the necessary steps to ensure the wellbeing of our staff and our clients.
For now and while the government allows, we will continue to be fully operational and open. Both our in-house teams and installation teams are fully operational, ready to assist you. We are doing everything we can to ensure we continue to provide you with an uninterrupted, quality service.
Please be advised that we have increased our hygiene, cleaning and sanitising practices throughout our offices and warehouse.
Our installers continue to work off-site and sanitise between jobs.
We are no longer requiring clients to sign upon collection for the protection of both our staff and customers.
We do ask that you pay via Paypass or over the phone via credit card to limit the exchange of cash passing through multiple hands.
Thank you for your understanding and for your continuing support during this difficult time. It is important to note that, as previously mentioned, even though our national reach as a brand is large, we are a family business, locally owned and operated.
Should you require more information on our specific initiatives please do not hesitate to contact Stephen Boyd at [email protected], 07 3808 1800. We hope you, your friends and family stay safe and healthy as this time.
For now, it is business as usual with no change to scheduled services. Please be assured that we will keep you updated with any information that may impact or modify this position.