COD Terms and Conditions

FWD Fireworks Digital COD Terms and Conditions

At the time of estimation, FWD Fireworks Digital will provide the customer with a written estimate or quotation.

By accepting the estimate or quotation the customer is agreeing to the Terms & Conditions set out herein.

A non-account and/ or COD customer is a client who does not hold a 30-day business account with FWD Fireworks Digital.

COD Orders require a 50% deposit payable upon acceptance the quote with a remittance sent to accounts accounts@fireworksdigital.com.au. Production will not commence until the deposit has been paid and received by our accounts.

Full payment is required before COD orders can leave FWD Fireworks Digital premises. COD Orders can be paid upon collection and must be paid in full prior to despatch and/or installation.

Full payment of COD orders is required 24 hours prior to the day install. Failure to make full payment prior to the day of install could result in the installation being cancelled or postponed. Cancellation fees may apply.

Artwork terms and conditions

Standard turnaround for production is 5 business days from approval of proof.  Supplied artwork is considered print ready and proofs will only be supplied on request. Artwork prices are just an estimate and additional charges may apply for artwork alterations and proofs.

For accuracy in colour matching of corporate colours, please supply a colour sample and the PMS No from the Pantone Solid Coated Colour Book. Files may be emailed if less than 5MB. Alternatively, you can send us a USB or upload to cloud storage system, i.e. Dropbox and email link to quote@fireworksdigital.com.au.

Minimum order price is $120 + gst.

By accepting the estimate or quotation the customer is agreeing to the Terms & Conditions set out herein.

If you have any questions or concerns, please contact our office on 07 3808 1800 or email our staff at quote@fireworksdigital.com.au.